You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPad white screen

My iPad 7 suddenly developed a white screen and I can’t get rid of it despite trying numerous forced re-sets?


Any ideas?

iPad, iPadOS 14

Posted on Dec 26, 2020 1:16 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2020 2:24 AM

If you performed the correct gestures to force restart that device (to no avail), it might be a screen glitch, but we can't diagnose that kind of issue remotely, sorry.

I suggest that you contact Apple Support directly (they have tools to run remote diagnostics).

Use this link:--> Get Support

or make an appointment and have your iPad inspected at an Apple Store or AASP, among this list:--> Apple – Location Selector

Regards and best of luck.

Giulio

1 reply
Question marked as Top-ranking reply

Dec 26, 2020 2:24 AM in response to JulesV25

If you performed the correct gestures to force restart that device (to no avail), it might be a screen glitch, but we can't diagnose that kind of issue remotely, sorry.

I suggest that you contact Apple Support directly (they have tools to run remote diagnostics).

Use this link:--> Get Support

or make an appointment and have your iPad inspected at an Apple Store or AASP, among this list:--> Apple – Location Selector

Regards and best of luck.

Giulio

IPad white screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.