I have iPhone 5, I created Apple ID on another device and I inserted it on my phone but once I want to download apps on the app store it always tell me my Apple ID or password is incorrect while both are correct, also email app fails to open it always writes that Apple id is not responding, so what should I do?
iPhone 5, iOS 10
Thanks for the update, Jaypaschal,
If you don't receive the email including your verification code, you can check your junk mailbox or obtain a verification code from your trusted device so that you can sign in. This article will show you how to obtain a verification code on your trusted device: Get a verification code and sign in with two-factor authentication
Best regards.
Actually I didn't created a new Apple ID instead I started using an email which also I used in my past tekno phone.
I get hardship in creating a new Apple ID because once I create it usually it ordered me to inter email address then it says a message will be sent to this email address but I don't see any message that's why I decided to use my past email. So how can I create a new Apple ID?
This time I have tried to change my Apple ID, I have intered a new Apple ID then I have clicked next, it said a verification code Will be sent to this email address but it hasn't been sent so what should I do?
Hi there, Jaypaschal,
Welcome to the Apple Support Communities!
We understand that you're seeing an alert that your Apple ID password isn't correct after signing in on your iPhone with a new Apple ID, correct?
Did you create brand new Apple ID instead of editing your current Apple ID? Change your Apple ID
If you were signed in on your iPhone with a different Apple ID previously, there may still be some settings signed in with your previous Apple ID which is why you're seeing these alerts. We want to be sure that when you sign in with a new Apple ID that you've signed out of all services associated with your previous Apple ID. What to do after you change your Apple ID or password
We hope this helps.
Cheers!
Apple ID and password failure
