powerbeats pro, only one side working
only one headphone works. One side wont pair to any of my devices. It is fully charged but wont work or make the connection sound when put into ear.
macOS Server 5
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User profile for user:
MichelleT18
User level:
Community Specialist
Hi there afay17,
We understand you're experiencing an issue with one of your Powerbeats Pro earbuds not pairing as expected, and we'd like to see if we can assist.
Testing them with multiple devices was a great step to try! Next, reset your Beats earphones, and try connecting them again.
Also, check to ensure your Beats are clean and that there's no dirt or debris preventing them from pairing or playing sound: Clean and store your Beats earphones or headphones
Cheers!