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Hi. My daughter paid for Disney and it is not working. We have worked with Disney support to fix the issue but they say it is not on their end to reach out to Apple since she purchased the service through Apple App Store. Help please.

Hi my daughter paid for Disney plus and it is not working. We have worked with Disney support to fix the issue but they say it is not on their end to reach out to Apple since she purchased the service through Apple App Store. Help please.

Posted on Dec 26, 2020 8:47 AM

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Posted on Dec 27, 2020 6:24 PM

Have her take a look at See or cancel your subscriptions - Apple Support. Does she see the subscription in her account?


tt2

1 reply

Hi. My daughter paid for Disney and it is not working. We have worked with Disney support to fix the issue but they say it is not on their end to reach out to Apple since she purchased the service through Apple App Store. Help please.

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