You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I cannot restore my iPod (gen 6 or 7) from my recent backup. This issue occurred after that most recent iPod update (Dec 2020). Now I get error #4010 when the restoration fails. Any clues how to resolve this? (other than toss the iPod in the trash)
iPod, iOS 12
Thanks for the reply. Previously I had tried the steps in the link "If you see an error when you update or restore your iPhone, iPad, or iPod", but that did not work (did not allow the iPod to be restored from a backup). Plus, my Windows PC has all the latest software, and therein may be the problem. I mean, Microsoft never introduces changes that alters the way 3rd party software should work right? Especially competitor's device software.
NOTE: on accident I clicked the 'solved' button, but the issue is not solved.
Good idea. Tried turning off AV & FW, but that did not solve the problem.
Apple will repair the iPod for about $130 (estimate and it could end up being more). A new iPod for what I need is not that much more. Or something cheap like a Sandisk, or just use my phone, is probably what I will do.
Click on link above.
Just a guess. It may be an AV or firewall problem. Try temporarily turning these off (one at a time and restore them immediately after)
UPDATE ERROR 4010
