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Transfer from iPad 2 to iPad Pro

Purchased a new IPad Pro Gen. 4. Started the transfer between my old iPad Air 2 and the new iPadPro. Everything seemed to go well, except the new iPad does not stop “preparing to transfer”. It has been stuck like that for over 15 hrs. If I shut it down and turn it back on , it doesn’t clear. Looking for idea to solve this problem.

iPad 2, iOS 9

Posted on Dec 26, 2020 10:29 AM

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Question marked as Best reply

Posted on Dec 26, 2020 10:35 AM

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If transferring data from an older device, QuickStart may not be available.

1 reply
Question marked as Best reply

Dec 26, 2020 10:35 AM in response to roswithafrommims

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If transferring data from an older device, QuickStart may not be available.

Transfer from iPad 2 to iPad Pro

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