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My Mac just restarted and it has the question mark. I tried some of these methods but it didn’t work. Please help.

What should I do????

Posted on Dec 26, 2020 10:47 AM

Reply
1 reply

Dec 28, 2020 12:12 PM in response to afrah242

Hi afrah242,


Thanks for reaching out here in the Apple Support Communities. We see that you Mac has started to a folder with a question mark, and we're glad to help.


Check out the steps in this article for some things to try:

If your Mac starts up to a question mark


If you still can't start up correctly after going through all the steps, some more information might be helpful:

  • When did this issue begin happening?
  • Is anything different from when it was working until now, such as installing new software?
  • Which steps from the article did you try, and what were the results?


Take Care.


My Mac just restarted and it has the question mark. I tried some of these methods but it didn’t work. Please help.

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