iPhone XS and iPhone X Ghost Typing

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Level 1

8 points

iPhone XS and iPhone X Ghost Typing

My son has an issue with the ghost typing about 6-9 months ago and we called Apple Support, they could not help because it is out of warranty. We had to pay for the phone to be replaced by Verizon under their Equipment Protection Plan with Copayment of $300. This is a defect that is on all iPhone X and should be recalled or fixed for free. Now, my wife is dealing with the same issue now. This is ridiculous! Quality has gone down on Apple products.

How do you resolve this issue??? Is it Software or Hardware? Or both? I am getting annoyed.

iPhone XS

Posted on Dec 26, 2020 12:13 PM

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Answer 1

Dec 28, 2020 1:26 PM in response to Alfonso_

Hey there Alfonso_,

Thanks for reaching out to Apple Support Communities. We understand that you're experiencing some issues with your screen. We're happy to provide some assistance.

Let's follow the steps outlined in this helpful resource that relates to the issue you're having:

If the screen isn’t working on your iPhone or iPad

If you continue to experience issues, please reach out to us here: Get Support

We hope this helps.

Have a great day!

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iPhone XS and iPhone X Ghost Typing

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