How to remove corporate control from an iPhone XR?

Question

Level 1

4 points

How to remove corporate control from an iPhone XR?

My son purchased his XR from his company before he was laid off. Later on aHe purchased a newer phone and gave me his XR for Xmas. I have an iPhone SE-original. I backed up my data on the SE to the iCloud and downloaded it to the XR after doing an “erase all content & settings”. Once completed, my son’ QC s former corporation logo appeared and verbiage stated that the Corp could control all phone functions, websites visited & what apps I could download! I re-erased the XR and put the SE’s sim card into the XR to see if that would solve the problem to no avail!!

What can I do to get rid of the corporate control of my XR?? Should I just go to an Apple store for help?

Posted on Dec 26, 2020 1:24 PM

Reply

Answer 1

Top-ranking reply

Matthew.S81

Community Specialist

Dec 28, 2020 2:21 PM in response to swyourth

Hello swyourth,

Thank you for using Apple Support Communities!

Based on what you mentioned, you want to remove device management from an iPhone used at a company. If the iPhone was issued through the company, you may need to go through them to remove the device management. Learn more about this here: MDM overview for Apple devices.

Best wishes!

Reply

Answer 2

celliott147

Level 6

12,242 points

Dec 29, 2020 6:58 AM in response to swyourth

Your son will need to contact his old company and ask them to remove the management profile and to release it from Apple Business Manager.

Reply