Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: elki55
elki55 Author
User level: Level 1
4 points

Can't Add Card to Apple Pay on new iPhone12 Pro Max

I'm on IOS 14.3 on a brand new iPhone 12 Pro Max.

First couldn't see Wallet & Apple Pay on Settings.

Following the o/l suggestions - made sure regions shows USA, and logged out and back in to Apple ID accoutn

Finally Wallet showed and allowed to set up Apple Cash, however whenever hit the "+" to add the card, I get the following error message "Could Npt Set Up Apple Pay

An error occurred while setting up Apple Pay"


Never got to the point of entering card info, so no question about that.


UPDATE:

Apparently cannot add card without enabling Apple Cash, which was not what I initially intended to do

I added the card I wanted, through setting up Apple Cash, and now need to see it actually works,

Yet, when I hit the "+" button still get the error message, so I assume this option was now made redundant...

Posted on Dec 26, 2020 3:27 PM

Reply
Question marked as Best reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,665 points

Posted on Dec 27, 2020 12:11 PM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Make sure you are using the latest iOS/macOS update.
  3. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  4. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  5. A passcode is required to use the Wallet app. 
  6. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  7. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  8. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support
  • If you need to change your default payment in Wallet or have other issues such as the inability to add passes you can go to these links which covers managing Wallet and wallet use.
  • Add and manage passes in Wallet on iPhone - Apple Support, please note that passes cannot be directly added within wallet, except for QR code enabled passes. For everything else, its done either through the associated app, an email, airdrop or a link in a website.
  • If you get an error that you already have the maximum amount of cards in wallet with less than 22 cards signing out of your Apple ID and back in usually resolves this issue.
  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
  • Manage the cards that you use with Apple Pay - Apple Support


View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,665 points

Dec 27, 2020 12:11 PM in response to elki55

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Make sure you are using the latest iOS/macOS update.
  3. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  4. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  5. A passcode is required to use the Wallet app. 
  6. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  7. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  8. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support
  • If you need to change your default payment in Wallet or have other issues such as the inability to add passes you can go to these links which covers managing Wallet and wallet use.
  • Add and manage passes in Wallet on iPhone - Apple Support, please note that passes cannot be directly added within wallet, except for QR code enabled passes. For everything else, its done either through the associated app, an email, airdrop or a link in a website.
  • If you get an error that you already have the maximum amount of cards in wallet with less than 22 cards signing out of your Apple ID and back in usually resolves this issue.
  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
  • Manage the cards that you use with Apple Pay - Apple Support


Reply

Can't Add Card to Apple Pay on new iPhone12 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up