Level 1

5 points

How do I get the streaming to stop cutting out to black screen?

How do I get the streaming to stop cutting out to black screen on appletv?

Posted on Dec 27, 2020 12:21 AM

Reply

Similar questions

appletv streams preview but not full program Previews and recaps play but full programs don’t always stream. I get the Unable to Play, Try Again/Start Troubleshooting error. Troubleshooting says there’s a problem connecting to playback. Try again later.
1683 1
Freezing videos Why does my Appletv streaming freeze, with a message the video is not available and ask me to try and reload?
628 3
Can't Stream video on Apple TV I continue to get a Video Not Available There's a Problem loading this video message when trying to stream programs. My internet connectivity is fine and I can stream all other platforms. How can I resolve this as I can't watch anything on Appletv.
7988 3

1 reply

Level 10

146,232 points

Dec 27, 2020 11:00 AM in response to JoeH294

Try resetting the HDMI connection by disconnecting the HDMI cable on both ends, then reconnect.

Try connecting to a different HDMI port.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I get the streaming to stop cutting out to black screen?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up