Why won't my beats turn on unless they are plugged in

My beats won't turn on unless they are plugged in!

Posted on Dec 27, 2020 5:03 AM

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1 reply

Dec 28, 2020 6:41 PM in response to Sammie1490

Hello Sammie1490,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to listen with your Beats device unless it is plugged into power to charge. To help with this, please try resetting your product and update the firmware, and then please contact Apple directly if you need any further assistance.



Reset your Beats on-ear or over-ear headphones

Reset your Beats earphones

Update the firmware of your Beats product

Get Support 



Cheers!

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Why won't my beats turn on unless they are plugged in

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