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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
New iPad 8th gen for Christmas and suddenly this grey vertical line appeared on my screen? You can click on apps through the line and I’ve reset etc but nothing working.
have not dropped it or knocked it etc at all!
iPad, iPadOS 14
Hello MissWitch2310,
After reviewing your post, it seems like you received a new iPad and suddenly a gray line has appeared vertically across the height of the screen. Since you can still tap on stuff it may not be an iOS issue, but a hardware issue. There are a couple things you can try that may be able to help.
Does the line stay there on every screen and using every app?
If the screen isn’t working on your iPhone or iPad
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Hello MissWitch2310,
After reviewing your post, it seems like you received a new iPad and suddenly a gray line has appeared vertically across the height of the screen. Since you can still tap on stuff it may not be an iOS issue, but a hardware issue. There are a couple things you can try that may be able to help.
Does the line stay there on every screen and using every app?
If the screen isn’t working on your iPhone or iPad
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
I’ve tried all things mentioned and nothing worked. Apple are sending out a repair pack for me to send it back
8th gen iPad grey vertical line on screen
