Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage activation

I bought a new phone yesterday and am having a hard time activating my iMessage. When I send an iMessage it sends it through email not phone number. When I try to change it to phone number it says “an error occurred during activation.”

iPhone 11, iOS 14

Posted on Dec 27, 2020 9:38 AM

Reply
Question marked as Best reply

Posted on Dec 27, 2020 9:56 AM

If you have a new phone number, have you changed the number on your Apple ID?


See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime

1 reply

iMessage activation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.