I recently received a second hand apple watch for christmas and the old owner didn’t erase the watch. I cant get a hold of the owner because I didn’t buy the watch and I need to remove the icloud. what do I do ?

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I recently received a second hand apple watch for christmas and the old owner didn’t erase the watch. I cant get a hold of the owner because I didn’t buy the watch and I need to remove the icloud. what do I do ?

I recently received a second hand apple watch for christmas and the old owner didn’t erase the watch or remove their icloud. I cant get a hold of the owner because I didn’t buy the watch, i was gifted it, and I need to remove the icloud and restart the watch. what do I do ?

Posted on Dec 27, 2020 10:06 AM

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Answer 1

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Branta_uk

Level 7

32,624 points

Dec 27, 2020 11:04 AM in response to __nicole__456

The Activation Lock can only be cleared by the original owner. If you can’t reach them the watch is useless and can never be reactivated.

About Activation Lock on your Apple Watch - Apple Support

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I recently received a second hand apple watch for christmas and the old owner didn’t erase the watch. I cant get a hold of the owner because I didn’t buy the watch and I need to remove the icloud. what do I do ?

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