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4k ATV loosing visual

Hi, I upgraded my ATV to a 4k ATV because of the apps and features


I am witnessing problems which is getting me a little disheartened


It is plugged in to 4k TV with a high speed hdmi


The problem is that the screen blacks out and awakens then repeats after "x" amount of time watching anything

I have tried many different settings

Reset etc etc


I have completed hdmi. He ks and it seems fine.


It's annoying that upgrading the box hs given me lots of problems


Please help.




Posted on Dec 27, 2020 10:22 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 10:54 AM

Try resetting the HDMI connection, by disconnecting on both ends, then re-connect. Verify that the plugs sit firmly in the sockets.

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4k ATV loosing visual

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