my iphone x turned off i thought it might've gone flat so i plugged it in and it just started flashing the apple logo on a black screen, then it went to the restore iPhone page but when i plug it in to my laptop to try restore or update is just starts flashing the logo again and keeps resetting the process :(((((
Hey there Mik_Suzhou,
We understand your iPhone powered off and is now flashing a black screen and the Apple logo. When you try to restore or update, the logo flashes interrupting the process. We'll be happy to help.
To troubleshoot this, we'll want to use the steps here: If you can't update or restore your iPhone, iPad, or iPod touch
This will guide you through placing your iPhone into recovery mode to try and complete an update or restore. If that's not working, there might be a hardware issue.
In that case, we'd recommend contacting Apple for next steps or having it inspected. Reference the two links below.
Cheers!
Hey there Mik_Suzhou,
We understand your iPhone powered off and is now flashing a black screen and the Apple logo. When you try to restore or update, the logo flashes interrupting the process. We'll be happy to help.
To troubleshoot this, we'll want to use the steps here: If you can't update or restore your iPhone, iPad, or iPod touch
This will guide you through placing your iPhone into recovery mode to try and complete an update or restore. If that's not working, there might be a hardware issue.
In that case, we'd recommend contacting Apple for next steps or having it inspected. Reference the two links below.
Cheers!
Apple logo flashing in iPhone X
