The iTunes app is not working on my iMac. I have iTunes Match and iTunes Family subscriptions. It works on my iPhone and my iPad, but not on the Mac which is my newest device (running ios Catalina 10.15.6). Where do I start troubleshooting?
I can load the app, but music does not play.
iMac, OS X 10.11
See What happened to iTunes? - Apple Support. You should be running Music in Catalina, not iTunes.
tt2
See What happened to iTunes? - Apple Support. You should be running Music in Catalina, not iTunes.
tt2
Does any sound play? On web pages for example? Try If you have problems playing music on Mac - Apple Support.
tt2
What happens when you try? Any error messages? Do you see exclamation marks against tracks that have failed to play?
tt2
It's not the same in my Library as it is with Apple Music. With music from my library, the songs are all grayed out. I can select them but nothing happens. In the Apple Music "For You" section the cuts are not grayed out, they can be selected, and they appear ready to play, but the playing never commences. No error messages or exclamation marks.
I have two iMacs. The problem is with the newer iMac running Catalina 10.15.6.
I am using the Music app. The Music app does not play the music. I can see my library, but the music will not play.
iTunes not working on my iMac.
