Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad won’t update to iOS 13

I need to update my iPad to get an app but my settings say my iPad is updated to iOS 12 and won’t come up with the ios13 update

Posted on Dec 27, 2020 1:58 PM

Reply
3 replies

Dec 27, 2020 2:58 PM in response to angelique20

Your question suggests that you have iPad Air, iPad mini2 or mini3; these models of iPd can only be updated to iOS 12.5.


Apple ended major update support for these devices in September 2019. Whist they have since continued to receive “point” security updates, they cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS13/14.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

My iPad won’t update to iOS 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.