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Apple TV subscription

Got an email Your new device includes Apple TV free for 1 year. when i click, it says it is free for 7 days. What is going on?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Dec 28, 2020 1:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2020 8:14 AM

The offer is valid for those who purchase qualifying hardware (Mac, iPhone, iPad, iPod Touch) from Apple or an authorized reseller. It will remain valid for 3 months after device activation. The offer needs to be claimed within the TV app directly on the new device, not by using a link. The steps have been posted below for reference. If that is done and there is still an issue then contact Apple support.


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.
1 reply
Question marked as Top-ranking reply

Dec 28, 2020 8:14 AM in response to iPadProFreeAppleTV

The offer is valid for those who purchase qualifying hardware (Mac, iPhone, iPad, iPod Touch) from Apple or an authorized reseller. It will remain valid for 3 months after device activation. The offer needs to be claimed within the TV app directly on the new device, not by using a link. The steps have been posted below for reference. If that is done and there is still an issue then contact Apple support.


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.

Apple TV subscription

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