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Account disabled

My credit card was compromised and used for an iCloud payment that has been disputed. The credit card has been cancelled. I do not have an iCloud account.

iPad, iOS 9

Posted on Dec 28, 2020 6:38 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2020 10:40 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Dec 28, 2020 10:40 AM in response to Kpntfaith

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Account disabled

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