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Messages on Do Not Disturb

How did my all my messages get on Do Not Disturb and how do I turn it off? I did not turn on this feature. All my messages are muted and if I unmute them they have the crescent moon beside it.

iPhone 8 Plus, iOS 14

Posted on Dec 28, 2020 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2020 1:27 PM

Hi velma275,


We'd like to clarify understanding of the Do Not Disturb feature to ensure you have it set up how you'd like. When the crescent moon is shown next to a message that means the conversation is muted and future alerts will be hidden. The links below will include visuals and explain further.


Use Messages on your iPhone, iPad, or iPod touch - specifically the section relating to 'Hide Alerts'

Use Do Not Disturb on your iPhone, iPad, and iPod touch

Set Do Not Disturb on iPhone


With this information, you can make adjustments and let us know if you still experience any unexpected behavior. To review notifications and their expected behavior take a look at Use notifications on your iPhone, iPad, and iPod touch.


Thanks for contacting Apple Support Communities, and have a great rest of the year!

1 reply
Question marked as Top-ranking reply

Dec 30, 2020 1:27 PM in response to velma275

Hi velma275,


We'd like to clarify understanding of the Do Not Disturb feature to ensure you have it set up how you'd like. When the crescent moon is shown next to a message that means the conversation is muted and future alerts will be hidden. The links below will include visuals and explain further.


Use Messages on your iPhone, iPad, or iPod touch - specifically the section relating to 'Hide Alerts'

Use Do Not Disturb on your iPhone, iPad, and iPod touch

Set Do Not Disturb on iPhone


With this information, you can make adjustments and let us know if you still experience any unexpected behavior. To review notifications and their expected behavior take a look at Use notifications on your iPhone, iPad, and iPod touch.


Thanks for contacting Apple Support Communities, and have a great rest of the year!

Messages on Do Not Disturb

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