Trade in is only letting me get a gift card

I just bought a phone about an hour ago, and i can get $225 for my old phone, but it is only letting me get a gift card. Is there a way I can get cash, since i just bought a phone and there is no use for the gift card?



​[Re-Titled by Moderator]

Posted on Dec 28, 2020 10:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2020 11:04 AM

Apple Trade In will credit your payment method if you do the trade in as part of a purchase. Or you can get a gift card anytime. There is no option for a cash payment. See: https://www.apple.com/shop/trade-in


You may want to consider a 3rd party site such as Gazelle if you don't want to sell the phone yourself. See: https://www.gazelle.com/trade-in

1 reply
Question marked as Top-ranking reply

Dec 28, 2020 11:04 AM in response to m__c__w

Apple Trade In will credit your payment method if you do the trade in as part of a purchase. Or you can get a gift card anytime. There is no option for a cash payment. See: https://www.apple.com/shop/trade-in


You may want to consider a 3rd party site such as Gazelle if you don't want to sell the phone yourself. See: https://www.gazelle.com/trade-in

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trade in is only letting me get a gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.