iPhone 12 setting up stuck on Hello screen
cannot get past HELLO screen in setting up new iPhone 12
Question marked as
User profile for user:
Lindsay_B.
User level:
Community Specialist
Hi there, florasimba,
Thanks for visiting the Apple Support Communities. After reading your post, it sounds like you are having trouble getting your new iPhone 12 activated and set up. We're happy to help!
Based on what you've described, we recommend using the steps outlined in the Apple Support article If you can't activate your iPhone - Apple Support.
Should you still be unable to set up your device, please get in touch with Apple Support directly, which you can do here: Get Support.
Cheers.