"iPhone Storage Full" Erroneous Error

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brt356 Author

Level 1

4 points

"iPhone Storage Full" Erroneous Error

I have 103GB of available iCloud storage

I have 17GB of available phone (device) storage

Problem: Settings message "iPhone Storage Full" is wrong but nothing I do will resolve this.

I removed unused apps

I DO NOT want, nor do I feel it necessary to store my photos on the cloud (never have and frankly I shouldn't have to be forced to. Doing so means incurring cellular data charges anytime I want to view and edit my photos away from WiFi. Don't want to do that and again, I have plenty of device storage and icloud storage so why the persistent, irritating and misleading message.

How do I eliminate this erroneous message?

Thanks

Posted on Dec 28, 2020 11:21 AM

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Answer 1

jdo_apple

Community Specialist

Dec 30, 2020 4:03 PM in response to brt356

Hi brt356,

We appreciate you reaching out to us about your iPhone. Rest assured that we’ll do our best to assist.

We understand that you are getting an error message that your iPhone Storage is already full when it is not. We recommend updating your iPhone if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

If the device is already up to date, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support

Cheers!

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"iPhone Storage Full" Erroneous Error

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