Shazam not working

Question

Level 1

20 points

Shazam not working

Hello, my shazam isn’t working, I deleted the app and reinstalled it but same problem, I have an iPhone X and it’s up to date

this happened after I created a control center shortcut

any ideas?

iPhone X, iOS 14

Posted on Dec 28, 2020 11:50 AM

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Answer 1

Best reply

GrowUrDream

Level 1

12 points

Jan 21, 2021 10:39 PM in response to Axel Foley

Mine is doing the same thing with iPhone X. It worked fine, but suddenly stopped picking up the songs for no reason. Everything is on and enabled. It acts like it’s listening, but then says “didn’t catch that”

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Answer 2

rama188 Author

Level 1

20 points

Dec 28, 2020 3:46 PM in response to Axel Foley

It keeps searching then it says not found, I tried many different songs and popular songs and songs it found previously but same problem

and the microphone is on and I checked all the settings

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Answer 3

rama188 Author

Level 1

20 points

Jan 3, 2021 9:25 AM in response to Axel Foley

I want to let you know that the probelm was solved when I turned the sound recognition feature off .

thanks for your help

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Answer 4

Axel Foley

Level 10

148,746 points

Dec 28, 2020 6:26 PM in response to rama188

Now I know of only one trick to perform and hope that helps. See below:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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