Payment not gone through to Skype

Could someone advise me where can I complain about payment I made through ApplePay which was charged to my account, but according to Microsoft support, they were not passed through to the Skype, which consequently failed to update my balance.

Posted on Dec 28, 2020 12:01 PM

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Posted on Dec 28, 2020 12:47 PM

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



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Payment not gone through to Skype

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