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Transferring old iPad to new iPad

Hi,

My so has an iPad 2 and a new iPad pro. She's stuck trying to get the data to transfer. When she chooses "set up manually" on the new iPad pro and selects "transfer directly from iPad" the new iPad goes back to Hello quick start. The ipads are both on the same network.


Posted on Dec 28, 2020 1:22 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2020 6:39 AM

Greetings, Ty Ford1!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with transferring data from your old iPad to the new iPad. First, let's have you restart both devices by following the steps in this article to Restart your iPad.


Once you've restarted, check out this article in this article to Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.


If you still have issues, check out this article for other methods you can use to Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.


Let us know if that helps and take care!

1 reply
Question marked as Top-ranking reply

Dec 30, 2020 6:39 AM in response to Ty Ford1

Greetings, Ty Ford1!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with transferring data from your old iPad to the new iPad. First, let's have you restart both devices by following the steps in this article to Restart your iPad.


Once you've restarted, check out this article in this article to Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.


If you still have issues, check out this article for other methods you can use to Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.


Let us know if that helps and take care!

Transferring old iPad to new iPad

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