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In-App Purchases on Apple Ipad Pro and Iphone 11

I just recently got a new iPad Pro. And I have had an iPhone 11 for just a little under a year. I am trying to figure out why my iPad won’t allow an app digital purchases on my movie app VUDU.I tried to purchase the same thing through my phone, in case it was because I only recently got my iPad, But then it said the same thing on my phone. Before getting my iPad I had previously purchased a movie through this app on my iPhone 11. But now I can’t do in app purchases through either devices.

iPad Pro, iPadOS 14

Posted on Dec 28, 2020 3:30 PM

Reply
1 reply

Dec 30, 2020 7:39 AM in response to nailah18

Hello nailah18,


After reviewing your post, it seems like you are not able to make in app purchases on an iPad or an iPhone. It may be an Apple ID issue.

Did you receive an error message?

Are you able to make purchases in other app?


Change, add, or remove Apple ID payment methods


Prevent in-app purchases from the App Store


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

In-App Purchases on Apple Ipad Pro and Iphone 11

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