I phone does not recognize my thumb print and I don't have a passcode. My phone is disabled. I want to use Apple Pay and I can't.

How can I reset my passcode?



iPhone 4s, iOS 9

Posted on Dec 28, 2020 3:51 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2020 3:55 PM

If your phone is now disabled, then your only option is to reset the passcode. Bear in mind this will wipe the phone data. You can recover it if you have a recent backup.


See:

https://support.apple.com/en-gb/HT204306

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I phone does not recognize my thumb print and I don't have a passcode. My phone is disabled. I want to use Apple Pay and I can't.

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