Changing birthday on Apple ID

My daughter’s account was set up with my birthday originally. I want to change it to her birthday, but I keep getting a message saying it Could not connect to iCloud and I am not eligible to creat/edit an account at this time. She is a part of my family sharing. Any ideas??

Posted on Dec 29, 2020 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 10:03 AM

Howdy,


Please follow the instructions in Update the birth date associated with your Apple ID


Note it states, "To change a birth date to any age below 13,* you must be a member of a Family Sharing group, and your family organizer must approve the change. After you change a birth date to any age below 13, you can't edit it."


If necessary, you may need to contact Apple Support


ivan

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 10:03 AM in response to Smccart25

Howdy,


Please follow the instructions in Update the birth date associated with your Apple ID


Note it states, "To change a birth date to any age below 13,* you must be a member of a Family Sharing group, and your family organizer must approve the change. After you change a birth date to any age below 13, you can't edit it."


If necessary, you may need to contact Apple Support


ivan

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Changing birthday on Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.