iPad update

My husband has an iPad iOS 11.4 and would like to upgrade to at least iOS 13.

How do we proceed?

Posted on Dec 29, 2020 10:25 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 10:45 AM

You provide no details of your iPad model - or the currently installed version of iOS/iPadOS. This information can be found here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


Available methods by which you can update your iPad are described here:

Update your iPhone, iPad or iPod touch – Apple Support


If your iPad is capable of update, but you are experiencing difficulties, these support pages may be helpful with troubleshooting the issue:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

If you need more space for an update - Apple Support



6 replies
Question marked as Top-ranking reply

Dec 29, 2020 10:45 AM in response to louisette64

You provide no details of your iPad model - or the currently installed version of iOS/iPadOS. This information can be found here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


Available methods by which you can update your iPad are described here:

Update your iPhone, iPad or iPod touch – Apple Support


If your iPad is capable of update, but you are experiencing difficulties, these support pages may be helpful with troubleshooting the issue:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

If you need more space for an update - Apple Support



Dec 29, 2020 11:23 AM in response to louisette64

You have an iPad mini2. An iPad Air1, mini2 or mini3 can only be updated to iOS 12.5.


Apple ended update support for these devices in September 2019. They cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS13/14.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.



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iPad update

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