tonykreger Author

Level 1

4 points

To set up iCloud it states enter the password for “null”.

What can I do? It doesn’t allow me to bypass.

Posted on Dec 29, 2020 1:14 PM

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7 replies

Level 10

88,732 points

Dec 30, 2020 4:01 PM in response to tonykreger

Next possible step - Contact - Official Apple Support.

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Level 10

88,732 points

Dec 29, 2020 4:26 PM in response to tonykreger

Where are you seeing this? Can you possibly provide a screenshot and redact your information?

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Level 10

88,732 points

Dec 30, 2020 2:52 PM in response to tonykreger

Are the both of you sharing an Apple ID?

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tonykreger Author

Level 1

4 points

Dec 30, 2020 11:57 AM in response to zinacef

My wife got a new Mac air and we both downloaded our data from the IMac. I was following the instructions after downloading and the iCloud prompt page came with the instructions to enter the password for ‘null’. Sorry I can’t send a screenshot because the Mac Air doesn’t even recognize me as a user anymore. Thank you for your response-any suggestions would be appreciated.

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tonykreger Author

Level 1

4 points

Dec 30, 2020 6:07 PM in response to zinacef

Thank you for your time and advice.

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Level 10

88,732 points

Dec 31, 2020 3:10 PM in response to tonykreger

You're welcome, good luck, report back with results.

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tonykreger Author

Level 1

4 points

Dec 30, 2020 3:55 PM in response to zinacef

No different IDs.

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To set up iCloud it states enter the password for “null”.

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