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disabled iPhone 6s plus

after stopping a incomplete back up to iCloud the home screen froze with nothing able to open

then after a hard shut down only get a screen that hangs on the Apple logo. and the phone will not shutdown. I did get something on the screen with the image of a power cord and a computer indicating to plug iPhone into computer and go to <Support.Apple.com/Iphone/restore

iPhone 6s Plus, iOS 14

Posted on Dec 29, 2020 3:16 PM

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Question marked as Best reply

Posted on Dec 29, 2020 3:31 PM

Yes, you need to connect your iPhone to computer iTunes and do a restore.

Read here =>If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

disabled iPhone 6s plus

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