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Refund money

Hi, apple had spent all the money on my card to renew subscriptions. I ended up reporting the problem because it was not intended. It had spent over $90 on subscriptions and also took the $10 from my apple music fund. They said my purchases were refunded for everything but only the $10 has appeared so far. I’m not sure if it’ll take later to get to my card or what

iPhone XR, iOS 14

Posted on Dec 29, 2020 7:37 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 8:32 PM

Yes, it will take longer to get to your card.


How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request was granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 8:32 PM in response to jaylyn130

Yes, it will take longer to get to your card.


How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request was granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

Refund money

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