Screen Glitch

I have a MacBook Air 2020 (intel processor) since September 2020 and there seems to be a glitch with my screen. Random blocks of pixels/code will appear on the screen and will only disappear when I move my cursor. I have seen others experience this, and some even recommend replacing it completely! I really don't want to have to get a new model so soon!

MacBook

Posted on Dec 30, 2020 6:43 AM

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5 replies

Dec 30, 2020 6:55 AM in response to MS2410

MS2410 Said:

"Screen Glitch: I have a MacBook Air 2020 (intel processor) since September 2020 and there seems to be a glitch with my screen. Random blocks of pixels/code will appear on the screen and will only disappear when I move my cursor. I have seen others experience this, and some even recommend replacing it completely! I really don't want to have to get a new model so soon!"

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My Case:

My MacBook Pro is out for service at the moment exactly for this issue. I am told that it is from debris getting behind the screen. How does that happen? Got me. Of course, that's just a rumor of what happened. Its been out for service for almost a week - so the Techs must be taking their time on this. I took some photos of the pixels, so they could see it firsthand. They're probably trying their best to get it to pop up by chance.

Dec 30, 2020 7:05 AM in response to TheLittles

Wow, yes they must be taking their time trying to get it to happen again! It seems as though it only occurs randomly so I feel as though it would be very easily dismissed. I felt as though it would most likely a software issue so the dust idea is baffling!! It would be great to hear when your Pro is back and if they managed to sort it!

Dec 30, 2020 8:28 AM in response to MS2410

MS2410 Said:

"Screen Glitch: Wow, yes they must be taking their time trying to get it to happen again! It seems as though it only occurs randomly so I feel as though it would be very easily dismissed. I felt as though it would most likely a software issue so the dust idea is baffling!! It would be great to hear when your Pro is back and if they managed to sort it!"

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Take Some Pictures and Include Some Notes:

I plan to give them a week, and then follow up with them. Don't want to seem too pushy here. But, if you do get this serviced, do what I did and include some notes for them about what to know about - and some pictures. I also requested that they clear some debris out of it, which they tell me the always do, if I include it in the packaging when sending it out.


See Here: Send-In Service - Include Handwritten Notes with the Packaging - User Tips

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Screen Glitch

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