You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
hi, I have a iPhone12Pro with a MagSafe case. I've upgraded to iOS 14.3. My phone has been charging fine on my charging pad and as of yesterday it just simply stopped charging with the case on. Now I have to remove the MagSafe case for the phone charge. I put the case back on it won’t charge wirelessly.
iPhone 12 Pro, iOS 14
The issue I see is with the magnet in the MagSafe case. If you were able to charge it before however, do a Forced Restart on your phone and see if you can use your charger. Also, make sure the charger you're using is being powered by a higher watt QC3.0 brick.
Force Restart Procedure --> Force restart iPhone - Apple Support
The issue I see is with the magnet in the MagSafe case. If you were able to charge it before however, do a Forced Restart on your phone and see if you can use your charger. Also, make sure the charger you're using is being powered by a higher watt QC3.0 brick.
Force Restart Procedure --> Force restart iPhone - Apple Support
I have a standard wireless charger. I use the MagSafe wallet which really comes in handy. I’ve never had an issue and then all of a sudden yesterday it just stopped charging with the case on. The only way to charge it is that I have to remove the case now. Very odd.
Are you using the MagSafe charger or a standard wireless charger? If you are using a standard wireless charging stand/plate, I personally wouldn't have a MagSafe case, which has extra magnets in the case to position and maintain a proper fit for the MagSafe charger.
iPhone 12Pro with Magsafe case won't charge wirelessly
