why does my lightening connector earphones need Bluetooth? Every time I want to use my earphones I need to connect it to Bluetooth despite it being plugged into my phone. I recently bought a new earphone since my older one is on its death bed and the older one never gave this issue, it would play normally and never needed a Bluetooth connection, however this newer earphones of the same type needs Bluetooth connection. why is this so?
Hi zanele82,
Welcome to Apple Support Communities. We understand the Bluetooth feature needs to be turned on in order to use your EarPods with Lightning Connector. We'll be happy to help.
You can use the EarPods with Lightning Connector without having the Bluetooth feature turned on for your iPhone. By any chance, have you tried restarting your iPhone to see if that helps? If not, let's go ahead and restart your iPhone: Restart your iPhone This can help resolved unexpected behavior.
In addition, you can temporarily turn Airplane Mode on and turn it off again: Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch
We look forward to hearing back from you with an update.
Best regards.
zanele82,
Thanks for getting back to us. Were you able to follow the previously advised step of temporarily turning on Airplane Mode and turning it off to see if that helps?
Also, let's make sure your iPhone is updated to the latest version of the iOS software. This helps provide software improvements on your device: Update your iPhone, iPad, or iPod touch
Cheers.
I restarted the phone but the problem still persists with the new earphones.
Lightening Connector Earphones Using Bluetooth
