Apple Event: May 7th at 7 am PT

Related Article: What to do before you sell, give away, trade in, or recycle your Mac

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The erase button is not available. It is grayed out, so I can’t erase my iMac’s hard drive.

I am trying to erase the hard drive on my iMac that I am trading in; however, the erase button is not available. It is grayed out. How do I proceed from here?


iMac 27″, macOS 10.13

Posted on Dec 30, 2020 8:10 AM

Reply
Question marked as Best reply

Posted on Dec 30, 2020 8:20 AM

FWIW, you have to be in Recovery Mode to erase an internal drive.

About macOS Recovery on Intel-based Mac computers - Apple Support

2 replies

The erase button is not available. It is grayed out, so I can’t erase my iMac’s hard drive.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.