​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Return

I purchased this MacBook Pro and need to return it due to me getting the new M1.


Since the stores are closed, how do I issue a return?

MacBook Pro 15″, OS X 10.11

Posted on Dec 30, 2020 8:26 AM

Question marked as Top-ranking reply

Posted on Dec 30, 2020 9:01 AM

juliandakdouk wrote:

I purchased this MacBook Pro and need to return it due to me getting the new M1.

Since the stores are closed, how do I issue a return?


You have a limited 14-days for a full refund or exchange.


Call Customer Support (800) MY–APPLE (800–692–7753)


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Return

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.