Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My aunt locked herself out of her new phone.

My aunt locked herself out of her new phone. We can not get passed the password screen, anyway we can factory reset this?

iPhone 11, iOS 14

Posted on Dec 30, 2020 10:56 AM

Reply

Best reply

Level 10

470,079 points

Posted on Dec 30, 2020 11:01 AM

If it is the lock screen passcode, follow the instructions in: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

View in context

Similar questions

1 reply

Best reply

Level 10

470,079 points

Dec 30, 2020 11:01 AM in response to CarolBDowling94

If it is the lock screen passcode, follow the instructions in: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Reply

My aunt locked herself out of her new phone.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up