I upgraded to macOS Big Sur and it won’t finish. It is stuck in setup assistant

I upgraded my Mac computer to macOS Big Sur and it won’t finish. It is stuck on set up assistant. What should I do next?

iMac 21.5″ 4K, macOS 10.15

Posted on Dec 30, 2020 4:07 PM

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1 reply

Jan 1, 2021 11:18 AM in response to babe22

Hi babe22,


Welcome to Apple Support Communities. We understand that you're having an issue with your macOS installation of Big Sur. We'd like to help.


You mentioned that it's stuck on the set up assistant. Which step are you on? Do you currently see a loading bar? Is your Mac restarting on its own? Have you tried to manually restart since this issue started? If not, give that a try and see if it helps. Let us know how that goes.


Take care.

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I upgraded to macOS Big Sur and it won’t finish. It is stuck in setup assistant

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