I have just purchased a new IPhone 12 Pro. When I’m connected to Wifi, it works well. However when I’m away from Wifi and trying to connect to cellular data it doesn’t connect. I’ve determined that if I disable my VPN when out of Wifi range I can connect. My husband bought his IPhone 12 Pro at the same time. We’ve compared our settings and they are the same. The VPN provider is Norton. Is there a solution or is it a problem specific to my phone?
VPN's cause way more problems than they solve (which in reality is they solve virtually nothing) on iPhone.
The simple solution for your issue is drop the VPN. If you're paying for it, it will save you money.
Hi... I’d bought an iPhone 12 pro max to my wife for Christmas and it came to the house by mail. I did the set up and everything went ok until we tried to call someone... the thing was the sim card AT&T provided was a blank one so i’d just used the one from the old phone and that was it... you didn’t mention this so maybe thats the answer.... be safe and healthy...
If you are having a problem connecting to cellular data, then it is either your provider, or the VPN. A VPN is not necessary unless you are connecting to a private corporate network.
My VPN was off last night when I posted my question and I got a ‘suspicious activity’ notification! I do a lot of my work communication via the phone so I believe the protection a VPN provides is necessary! It’s just odd that two phones, bought simultaneously, that one has an issue and the other not! Thanks for your prompt response!
I believe it’s the VPN. I do a lot of work via the phone. However we just switched to Bell and they’ve given us the royal run-around! It’s odd though, that two identical phones, bought at the same time - one presents with this problem and the other not! Thank you for your response
Thank you for your response. I don’t believe it’s the SIM card . But I’ll check. We changed our provider to Bell and so far they’ve not been very helpful
On iPhone a VPN is pretty much worthless, but if you think it provides some benefit, it's your money to waste. From where did you get a suspicious activity notification?
Not sure where it came from? Here is the screen shot
IPhone 12 Pro not connecting to cellular data
