Newsroom Updates

> Introducing Apple Intelligence for iPhone, iPad, and Mac

> iOS 18 makes iPhone more personal, capable, and intelligent than ever

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mary-lee Author

Level 1

9 points

iPhone not ringing. Silent mode is off and ringer is up

iPhone not ringing. Silent mode is off and ringer is up

iPhone XR, iOS 14

Posted on Dec 30, 2020 4:56 PM

Reply

Best reply

Level 10

230,431 points

Posted on Dec 30, 2020 5:09 PM

Is the incoming call from someone not in your Contacts? If so, check Settings>Phone>Silence Unknown Callers, and turn that off.

View in context

Similar questions

3 replies

Best reply

Level 10

230,431 points

Dec 30, 2020 5:09 PM in response to mary-lee

Is the incoming call from someone not in your Contacts? If so, check Settings>Phone>Silence Unknown Callers, and turn that off.

Reply

Dec 30, 2020 4:58 PM in response to mary-lee

Have you chosen a Ringtone?

Do you wear Apple Watch?

Reply

mary-lee Author

Level 1

9 points

Dec 30, 2020 5:05 PM in response to lobsterghost1

I have a ring tone. Do not have an apple watch

Reply

iPhone not ringing. Silent mode is off and ringer is up

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up