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Activation lock

Bought a phone second hand and can’t get past the activation lock, the lady I bought it from contacted apple and they said everything was done on her end but I can’t seem to get passed it. Just keeps coming up

iPhone X

Posted on Dec 30, 2020 11:30 PM

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Posted on Dec 31, 2020 1:14 AM

So she will need to recover her apple id password - but it is not guaranteed to be successful.


Either way, you should give the problem back to her. I would ask her to refund you, but say you will buy the phone again if she is able to remove the activation lock.

3 replies

Dec 30, 2020 11:44 PM in response to Homebody788

Activation Lock can be removed however you will need the password to the Apple ID that was displayed on the screen. The seller will need to give you that Apple ID's password so you can enter it and remove the Activation Lock.

If the seller is unable to provide the credentials then I recommend that you return that iPhone and get your money back.


Axel F.

Activation lock

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