iPad Pro disabled
I'm told to connect ipad to computer. How do I do that with Pro. USB is not the same as other cords.
iPad, iOS 9
Question marked as
If your computer doesn’t have the older USB Type-A ports, but instead has the newer USB-C connections - or if your iPad Pro has a USB-C port and only the supplied USB-C to USB-C cable - you simply need the correct cable.
The tags appended to your post, selected by you when submitting your question, indicate that you have an iPad with a Lightning port - yet your description makes reference to a “Pro” which may either have a Lightning or USB-C port. As such, you should already have a Lightning to USB Type-A and/or a USB-C to USB-C cable.
One of these cables should resolve your connection problem; choose the cable that you need to connect your “Pro” and your computer:
USB-C to Lightning Cable (1m)
https://store.apple.com/uk/xc/product/MX0K2ZM/A
mophie USB-A Cable with USB-C Connector (1 m)
https://store.apple.com/uk/xc/product/HN892ZM/A
Now, if your iPad is disabled or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: