Newsroom Update

This fall, AirPods software updates will transform the way users respond to Siri, take calls, and immerse themselves in their favorite games. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro case is only charging to 76

Any reason why my AirPod pro case only seems to charge to 74-76%? AirPods themselves charge to 100 and seem to work fine.



​[Re-Titled by Moderator]

Posted on Dec 31, 2020 5:24 AM

Reply
Question marked as Best reply

Posted on Jan 2, 2021 12:58 PM

Hello there P_logue,


We're happy to help with this trouble you're having with the AirPods Pro charging case. First, we'd like to have you reset the AirPods and case using the steps here:


Reset your AirPods


Should this issue persist, get in touch with Apple Support for further assistance:


Get Support


We hope this helps you.


Have a great day!

1 reply
Question marked as Best reply

Jan 2, 2021 12:58 PM in response to P_logue

Hello there P_logue,


We're happy to help with this trouble you're having with the AirPods Pro charging case. First, we'd like to have you reset the AirPods and case using the steps here:


Reset your AirPods


Should this issue persist, get in touch with Apple Support for further assistance:


Get Support


We hope this helps you.


Have a great day!

AirPods Pro case is only charging to 76

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.