Hello. My AirPods gen 1 is having problems. Once I start connecting it with my iPhone, after 45 seconds it just disconnects automatically. First the right airpod then the left airpod disconnects after as well shortly. Sometimes they disconnect both at the same time. Please tell me how to fix this, its firmware version is 6.8.8. Please help me
Hello Nonoyems,
We would like to see how we can help you with your AirPods disconnecting. Let's try resetting the AirPods, and then testing to see if the issue persists. Follow the steps in this link to reset: Reset your AirPods
Get back to us with your results, and we can go from there.
Cheers!
Welcome to the club, a lot of people have the same problem. The thought is that it's the firmware causing this but apple has never commented on it. Well other than to buy new ones. I've given up on any fix, they were great when they worked. I still have mine in the drawer just incase but also but a different brand.
AirPods Gen 1 disconnecting problems
