Why did my iphone xr camera resolution go down?

I've been getting 4M image resolution with my iPhoneXr until lately. Until a few minutes ago, I have done nothing to alter the camera functions. Still extremely low images with crappy sharpness. Help? How do I fix this? Or did the latest iOS screw it all up?

iPhone XR, iOS 14

Posted on Dec 31, 2020 1:28 PM

Reply
2 replies

Jan 3, 2021 6:01 AM in response to CharmaineKeller

Hello CharmaineKeller,


We can understand the concern with the resolution of the photos on your iPhone XR. We're happy to help you with this. First, we want to make sure the software on your iPhone is current. If you aren't using iOS 14.3, get the steps here to get updated:


Update your iPhone, iPad, or iPod touch


If the update doesn't help, or if your software is current, the next step will be to contact Apple Support for further assistance. They can be reached here:


Get Support


We hope this helps you.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why did my iphone xr camera resolution go down?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.