You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Live wallpaper not working iphone 12

My live wallpaper was just working on my iphone 12 lock screen and when i tried to change it it won’t set a new one and now my lock screen is the original picture and not a live anymore and i can’t make it live. how do i fix this?

Posted on Dec 31, 2020 2:31 PM

Reply
1 reply

Jan 3, 2021 6:45 AM in response to caity_lynn

Hi caity_lynn,


We appreciate you reaching out through Apple Support Communities for help with your iPhone and setting a Live Photo as your wallpaper. We'll get you pointed in the right direction.


So that we're on the same page, what's the iOS version installed on your device? This can be found under Settings > General > About.


Have you had an opportunity to restart your iPhone since noticing this behavior? If not, let's do so now. Here's a guide with the steps for a standard restart:


Restart your iPhone


We'd also like to share the information in the following guide under the section titled, "Set a Live Photo as wallpaper for the Lock Screen" for help setting a Live Photo as your wallpaper:


Change the wallpaper on iPhone


Have a great day!

Live wallpaper not working iphone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.